John Lewis trials furniture rental service
John Lewis has partnered with one of the world’s largest product rental marketplaces, Fat Llama, to offer a furniture rental service.
Customers will be able to rent John Lewis furniture, including desks, chairs, dining tables and sofas, for three, six or 12 months, and have the option to buy them at any time with payments already made deducted from the purchase price. The longer customers commit to renting, the lower the rental price.
Fat Llama will deliver the furniture within two working days, and if needed help set it up, and collect products at the end of the agreement. Returned items will be cleaned and if necessary refurbished before being rented again.
The service is being offered in Greater London initially.
Johnathan Marsh, director of Home at John Lewis, says: “We want to make our products and services as compelling and meaningful to the next generation of customers and how they want to live.
“Attitudes towards renting items and the sharing economy have dramatically shifted in recent years, and we know that renting, reselling items and recycling them is a growing priority for our customers.
“Renting furniture will give more customers access to our high-quality furniture, as well as the latest designs. It also offers them the flexibility to enjoy living with a bold, trend-led piece of furniture that they may not want forever, to easily change style, size and type of furniture if they are moving to a new rental property, or just need a stylish desk to temporarily work from home. All with the peace of mind that they are making more sustainable choices.”
Chaz Englander, Fat Llama co-founder and CEO, adds: “The world is changing. People are focusing more on access instead of ownership. As we have seen in the US, renting furniture instead of owning it is becoming the new normal for millennials – a generation that is moving house every 12 months. With this being our first step into furniture rental, it was important for us to find a partner that could supply high-quality furniture at scale. John Lewis could not have been a better fit.”